Priya and the plumber from TimeTech Insurance looked at her flooded kitchen. She hadn't been to the house in weeks, not since she'd moved back in with her parents to save money. Charlie's medical bills were so high, it was the only way to manage. She'd hoped to sell the house before this but, so far, no one had been interested. Someone was coming to look at it tomorrow, the first person in four months, and she desperately needed them to buy it. But no one was going to want it now. It smelled like a fish tank no one had cleaned, as if the water had been there ages – which it probably had. 

'Eww!' said Charlie in disgust, holding his nose and exaggerating the way five-year-olds do. And then he started to cough, his thin body shaking with the exhausting effort of it, which made Priya feel even worse about the situation. 

She'd called the plumber as soon as she saw the state of the house, just before calling her boss at the jewellery shop to say she wouldn't be working today. He was going to take money from her wages, of course, even though she made him thousands of pounds in sales a week. Just one of those diamond necklaces would have paid for Charlie's operation, not that her boss cared.

'Do you mind if I look?' asked the plumber. 

'Of course! Please, go in,' she replied. He had boots on that reached to his knees, about five centimetres higher than the water that had destroyed her kitchen. He waded through the various floating objects – everything that had been on the floor when the pipe burst – and opened the cupboard under the sink. She waited as he took a look at the pipe and whatever else was under there that usually kept water in instead of out. Then he stepped back and took a few photos of the disaster, one of them with her, Charlie and the puppy in. Charlie pulled a face, which made the shadows under his eyes look even darker, and held his nose for the camera.